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What 50 shop owners taught us this year

We spent months in markets, pharmacies and supermarkets. These are the five lessons that shaped Zuru’s roadmap.

Product Writer

1 min read

  • research
  • roadmap
Metal frame of beams joined by red spheres

We visited shops across several cities and asked one question: what slows you down?

Five lessons

  1. Credit is everywhere, and tracking it is painful.
  2. Network is unreliable.
  3. Owners want to leave the shop without worrying.
  4. Fake transfer alerts are a real fear.
  5. A bigger screen would help in the back office.

Product Writer

Writes Zuru’s guides and spends her Saturdays in markets asking shop owners what slows them down.

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